Burnigan Support
Questions, Answered.
Find answers about Burnigan products, sizing, orders, delivery, payment, exchanges and returns.
Products
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Burnigan offers independent streetwear,
including T-shirts, caps and other selected
apparel and accessories available through the
online shop.
Some products may be restocked, while limited
releases may not return. Contact us with the
product name to ask about availability.
Follow the care instructions printed on the
product label. Washing and drying requirements
can differ depending on the material and design.
Sizing
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Review the sizing information provided on the
product page. For personal assistance, send us
the product name and your measurements through
WhatsApp.
No. Fit can vary between products, materials
and collections. Always review the information
shown on the relevant product page.
Yes. Contact us through WhatsApp at
+961 70 17 17 30
and include the product name and your sizing
question.
Orders
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After a successful checkout, an order
confirmation should appear on the website and
be sent to the email address entered during
checkout.
Contact Burnigan as soon as possible with your
order number. Changes or cancellations depend
on whether order processing has already begun.
Include your full name, order number and a clear
explanation of the issue. Product photos may
also be requested when relevant.
Delivery
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Available delivery locations and shipping
options are shown during checkout. Contact us
before ordering if your location is not listed.
Delivery charges depend on the destination and
available method. The applicable amount is
displayed during checkout before the order is
confirmed.
Contact Burnigan with your order number and
delivery details. Our team will review the
available order information and assist you.
Exchanges & Returns
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Contact Burnigan before sending any item back.
Include your order number, the item concerned
and the reason for the request.
Items generally need to remain unused, unworn,
unwashed and in their original condition with
applicable tags and packaging. Final eligibility
is subject to the published return policy.
Read the complete policy on the
Shipping & Returns page
before requesting an exchange or return.
Payment
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The currently available payment methods are
displayed during checkout. Available options
may vary by destination or order type.
Payment details are processed through the
payment option selected during checkout.
Burnigan does not display complete card details
inside your customer account.
Check the payment information entered and try
again. If the issue continues, contact Burnigan
before submitting repeated orders.
